Privacy Policy

Privacy Policy

Introduction

Welcome to http://low-voc-collision-repair.dentrepair-talk.com (referred to as ‘the Company’, ‘we’, or ‘us’). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines how we collect, utilize, and safeguard the personal information of individuals who interact with our website, applications, services, and products. Our commitment to privacy is in line with various international data protection regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at http://low-voc-collision-repair.dentrepair-talk.com
  2. Any mobile applications or software provided by us
  3. Services and products offered through our platform
  4. Interactions between users and our staff via email, phone, or SMS

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which we process personal data during various user interactions:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for service provision and customization.
  2. Website Visits: Visiting our websites linked to this Privacy Policy implies consent to the collection of certain information as outlined in this document.
  3. Communications: We may reach out to users via newsletters, emails, phone calls, or text messages (SMS) to provide updates, promotional offers, or support. By engaging with these communications, you agree to our data processing practices.

Personal Data Collection and Usage

We collect multiple types of personal data, including:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords (hashed and salted), and profile settings.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments and refunds.
  3. Financial Information: Bank account information, investment portfolios, or other financial data if shared during our services’ provision.
  4. Purchase Information: Items purchased, quantities, prices, and order history to enhance your shopping experience and personalize recommendations.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for analytics and improved service delivery.
  6. Location Data: Geographic coordinates and location services data (with user consent) to provide location-based services and personalized content.
  7. Feedback and Reviews: User-submitted comments, reviews, ratings, and survey responses to improve our products and services.
  8. Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts for seamless sharing or login experiences.
  9. Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through various means: user input forms, account settings, automated tracking technologies (like cookies and device fingerprinting), analytics tools, and third-party service providers.

Cookies and Similar Technologies

We utilize cookies and similar technologies to enhance user experience and analyze website performance. Our cookie policy categorizes these technologies into three main groups:

  1. Strictly Necessary: These cookies are essential for navigating our websites, providing security, and ensuring basic functionalities.
  2. Preference: Customizing your user experience based on language preferences, location, and other settings.
  3. Analytics: Tracking aggregated data to understand website usage, improve performance, and deliver personalized content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Upon expiry of this period, we will securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: Employing industry-standard encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict data protection standards.
  • Access Controls: Restricting access to personal data based on the ‘need-to-know’ principle, ensuring only authorized personnel can access sensitive information.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal data from children, and we ask that parents and legal guardians ensure their minors’ online privacy.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your data and its usage details.
  • Correction or rectification of inaccurate information.
  • Erasure (deletion) or anonymization of your data under certain circumstances.
  • Restriction on processing your data in specific cases.
  • Portability of your data to another service provider.
  • Objection to the processing of your data for direct marketing or other purposes.
  • Non-discrimination for exercising your data rights.

To exercise these rights, please reach out to our privacy team via the contact channels mentioned below. We will respond to your requests promptly and in line with applicable law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be effective upon posting the updated policy on our website, with a clear notification of changes.

Contact Information

For any questions, requests for data access, corrections, or opt-outs, or to report privacy concerns, please contact us:

We value your trust in our privacy practices and are committed to protecting your personal data.